Customs services

Customs broker in Constanța and Constanța South–Agigea

Medrom Logistics has its own offices inside the customs offices at Constanța North and Constanța South–Agigea Port. From here we coordinate customs clearance of containerised cargo arriving through Constanța North and Constanța South, physical inspection, release from the terminal and, if you wish, warehousing or onward delivery. For containerised cargo our working hours are Monday to Thursday 8:30–16:30 and Friday 8:30–14:30; for bulk cargo we run round-the-clock shifts, 24/7.

Why a broker inside the port matters

In Constanța, time is measured in container demurrage days. A broker with an office in the port can lodge the declaration as soon as the documents arrive, present the goods for inspection the same day and resolve the customs office's requests on the spot. Our team works daily with the customs offices in the port and with the container terminals in Constanța North and Constanța South.

What we do for a container arriving in Constanța

  • B/L release — we obtain the release from the shipping line so the container can be picked up from the terminal.
  • Customs declaration — import, transit to another customs office in the country, or entry into the Constanța South Free Zone.
  • Physical inspection — if customs decides to inspect, we present the goods on our own physical-inspection ramp, with customs staff assigned to it. Handling is done by our team with our equipment, which reduces the risk of damage and the waiting time.
  • Release and transport — we coordinate pick-up of the container, transport to our warehouse in the Free Zone or to the consignee, and return of the empty container.
  • Export — export declarations and exit formalities for goods loaded at Constanța.

Bulk cargo — round-the-clock customs clearance, 24/7

For bulk (non-containerized) cargo, the customs broker's round-the-clock operations at the Port of Constanța ensure rapid customs clearance and a continuous flow of goods 24/7. That is why we have organized a round-the-clock shift for these goods.

Close collaboration between the customs broker, port terminals and customs authorities is essential for streamlining the flow of bulk cargo — grains, coal, ores, fertilizers, or liquid products/fuels. Unlike containerized cargo, bulk cargo involves large volumes, rapid loading/unloading rates and constant monitoring of ships.

About our operations

  • Strategic location — operations in the Port of Constanța and Constanța South–Agigea.
  • 24/7 availability — shift-based operations to minimize vessel and truck dwell time.
  • Rapid response time — document processing and operational assistance at any hour of the day or night.

Main services

  • Customs declarations — preparation of import, export and transit declarations (T1, T2, ENS, EXS, CHED).
  • Inspection assistance — assistance and representation during physical or documentary inspections conducted by the authorities.
  • Specialized consulting — advice on customs legislation, tariff classification and customs value.

Advantages of non-stop operations

  • No delays — avoidance of demurrage and detention costs at the port.
  • Maximum efficiency — constant coordination with port terminals and customs offices.
  • Continuity management — urgent handover of tasks to the next shift without interrupting the logistics flow.

Constanța South Free Zone

We have 4,000 sqm of covered warehouses in the Constanța South Free Zone. Non-Union goods can be stored there without payment of import duties until they are released for free circulation — useful for stock sold in stages, for goods awaiting documents or for re-export operations. Details on the Warehousing in the Constanța South Free Zone page.

Who we work for in Constanța

  • Romanian importers and exporters with containerised cargo.
  • Foreign freight forwarders and NVOCCs that need a customs and logistics agent at destination.
  • Companies not established in the EU importing into Romania under indirect representation.
  • Industrial projects with equipment arriving by sea through Constanța.

Frequently asked questions

Can you clear containers arriving in both Constanța North and Constanța South?

Yes. We work with the terminals in both parts of the port; our office is in Constanța South–Agigea.

How long does container clearance take in Constanța?

It depends on the documents and on the customs office's decision (documentary or physical check). As soon as we receive the complete set of documents, the customs declaration is sent to the customs server. Depending on how busy the customs office is, the goods are then released.

Do you also handle transport of the container after clearance?

Yes — we coordinate transport to our warehouse, to the final consignee anywhere in Romania, and the return of the empty container.

Tell us what you need and it will reach its destination

office@medrom.eu